Terms & Conditions
These Terms & Conditions govern access to and use of our website, wholesale account services, product catalog, pricing, ordering, and related business services. By creating an account, submitting a wholesale application, placing an order, or using this website, you agree to these Terms & Conditions.
1. B2B Wholesale Access
Our website and wholesale catalog are intended for business customers only. Access to wholesale pricing, product availability, and ordering may be restricted to approved wholesale accounts.
We reserve the right to approve, decline, suspend, or terminate any wholesale account at our discretion if account information is incomplete, inaccurate, unverifiable, or if these Terms & Conditions are violated.
2. Account Registration and Verification
Wholesale customers must provide accurate and current business information during registration and account verification.
We may request additional documents, including business licenses, resale certificates, tax identification numbers, company registration documents, or other information necessary to verify wholesale eligibility.
Providing false, misleading, or incomplete information may result in rejection or termination of the wholesale account.
3. Minimum Order Requirements
The minimum initial wholesale order value is $3,000, unless otherwise agreed in writing.
Certain brands, products, or categories may have additional minimum order quantities, case-pack requirements, or minimum purchase amounts.
4. Wholesale Pricing
Wholesale prices are available only to approved accounts and may change without prior notice.
Prices may vary depending on product, brand, order quantity, availability, market conditions, manufacturer pricing, and other commercial factors.
Pricing displayed in the catalog does not guarantee future availability or pricing until an order has been confirmed.
5. Product Availability
Product availability is subject to change at any time. Products may become unavailable, discontinued, backordered, or limited in quantity without prior notice.
We do not guarantee continuous availability of any particular brand, product, SKU, quantity, or category.
6. Brand Policies and MAP Requirements
Many brands have specific resale requirements and distribution policies. These may include Minimum Advertised Price (MAP) policies, marketplace restrictions, approved sales channels, geographic restrictions, and other brand-specific conditions.
By purchasing products from us, you agree to comply with all applicable manufacturer and brand policies communicated to you.
Violations of MAP policies, resale restrictions, marketplace restrictions, or other brand requirements may result in restricted access to certain products, suspension of ordering privileges, or termination of your wholesale account.
7. Marketplace and Sales Channel Restrictions
Some brands may restrict or prohibit sales on third-party marketplaces, including but not limited to Amazon, Walmart Marketplace, eBay, or other online platforms.
Approval of your wholesale account does not automatically grant permission to sell every brand on every marketplace or sales channel.
Customers are responsible for understanding and complying with the resale requirements applicable to each brand they purchase.
8. Orders
All orders are subject to acceptance, product availability, account status, payment verification, and applicable brand restrictions.
We reserve the right to cancel, limit, hold, or modify an order if necessary due to inventory limitations, pricing errors, brand restrictions, payment issues, suspected fraud, or other business reasons.
9. Payment Terms
Available payment methods may include ACH, credit card, and bank transfer.
Orders must be paid according to the payment terms provided at checkout or agreed in writing.
Additional verification may be required for certain transactions, payment methods, or order values.
10. Shipping and Delivery
Shipping methods, costs, delivery times, and available carriers may vary depending on destination, order size, product type, and warehouse location.
Free delivery may be available on qualifying orders over $3,000, subject to destination, product restrictions, and other applicable conditions.
Estimated delivery dates are not guaranteed. Delays caused by carriers, weather, customs, supply chain disruptions, or other circumstances outside our control are not our responsibility.
11. Returns and Claims
Return eligibility may vary depending on product type, brand policy, condition of the merchandise, and reason for return.
Products must generally be returned unused, unopened, and in resalable condition unless the product is defective or damaged.
Return requests should be submitted within the applicable return period. Certain products, special orders, clearance items, or brand-restricted products may not be eligible for return.
12. Damaged or Incorrect Shipments
Customers should inspect shipments promptly upon delivery.
Claims for damaged, missing, or incorrect products should be reported as soon as reasonably possible and may require photographs, packaging information, or other supporting documentation.
13. Account Suspension or Termination
We reserve the right to suspend or terminate a wholesale account for reasons including, but not limited to:
- Violation of brand or MAP policies
- Unauthorized marketplace sales
- Providing false or misleading business information
- Payment disputes or unpaid balances
- Fraudulent or suspicious activity
- Abuse of wholesale pricing or account privileges
- Violation of these Terms & Conditions
14. Product Information
We make reasonable efforts to provide accurate product descriptions, images, pricing, dimensions, and specifications. However, manufacturers may change packaging, specifications, images, ingredients, materials, or other product details without notice.
Product images are for reference purposes and may differ slightly from the actual product received.
15. Limitation of Liability
To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, consequential, or business losses arising from product availability, delayed deliveries, marketplace restrictions, manufacturer policy changes, account suspension, or use of this website.
16. Intellectual Property
All website content, including text, graphics, logos, images, design elements, and other materials, may be protected by intellectual property rights and may not be copied, reproduced, or distributed without authorization.
Third-party trademarks, brand names, and product images remain the property of their respective owners.
17. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes become effective when published on this website.
Continued use of the website or wholesale account after changes are published constitutes acceptance of the updated Terms & Conditions.
18. Contact
If you have questions about these Terms & Conditions, wholesale eligibility, brand restrictions, payments, shipping, or your account, please contact our support team.
By using this website, applying for a wholesale account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.